top of page

Privacy & Cookie Policy – Elite Home Group Ltd

​

At Elite Home Group Ltd (“Elite Home Group”, “we”, “us”), we are committed to protecting and respecting your privacy. This policy, together with the Website Terms of Use (www.elitehomegroup.co.uk), outlines how we process personal data we collect from you or that you provide to us through your use of our website and services.

This policy explains:

  • When and why we collect personal information about visitors to our website,

  • How we use that data,

  • The conditions under which we may disclose it to others, and

  • How we keep it secure.

Who Are We?

We are Elite Home Group Ltd, a property sourcing and investment company registered in England and Wales (Company No: 16106308 

Our Data Protection Officer is Penelope Demartin, who can be reached at info@elitehomegroup.co.uk. We are registered as a data controller with the Information Commissioner’s Office (ICO). Our registration number is [Insert ICO Number].

How Do We Collect Information From You?

We collect information when you:

  • Visit our website,

  • Contact us by email, telephone, or online forms about our services, or

  • Register to receive newsletters or updates.

What Information Do We Collect?

The personal data we collect may include:

  • Your name, email address, phone number, and address,

  • IP address, browser type, and language settings,

  • Accommodation preferences (if applicable).

If you engage our services, we may also collect payment details and government-issued identification (e.g., passport or driving license).

How Is Your Information Used?

We may use your information to:

  • Process your inquiries or transactions,

  • Carry out our obligations under contracts,

  • Seek feedback on our services,

  • Notify you of changes to our services,

  • Provide you with marketing communications, if consented.

How Long Do We Keep Your Information?

We retain your information for as long as necessary to fulfil our obligations or as required by law (e.g., HMRC regulations). Typically, this is up to six years.

Who Has Access to Your Information?

We will not sell or rent your information to third parties. However, we may share your data with trusted service providers to facilitate your transactions (e.g., legal services or payment processors).

We ensure all third parties comply with strict data protection requirements and only use your data as necessary to provide services on our behalf.

Security of Information

We take reasonable precautions to protect your data, including encryption for sensitive transactions. However, no data transmission over the internet can be guaranteed 100% secure. You provide information at your own risk.

Your Rights

You have the right to:

  • Access, update, or delete the personal data we hold,

  • Restrict or object to the processing of your data and

  • Withdraw your consent for marketing communications at any time.

To exercise your rights, please email us at info@elitehomegroup.co.uk

Cookies Policy

We use cookies to improve your experience on our website. These include:

  • Strictly Necessary Cookies: Essential for site functionality.

  • Performance Cookies: Help us analyze visitor behaviour to improve the site.

  • Functionality Cookies: Recognize return visitors and remember preferences.

  • Targeting Cookies: Track your website journey for better insights.

By using our website, you consent to our use of cookies. You can manage or block cookies via your browser settings. For more information, visit www.allaboutcookies.org.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page.

Contact Us

For any questions about this policy or how we handle your data, please get in touch with us at:

📧 info@elitehomegroup.co.uk
 

Elite Home Group Ltd is committed to safeguarding your privacy and handling your data responsibly.

bottom of page